Refunds Policy

Refund Policy 

We have a 48 hour refund policy on Custom Design Packages (both full and mini) as work will be started on your design after 48 hours.

To start a refund, you can contact us at virtualmakeovers@alexandragater.com. If your refund request is accepted, we’ll send you a refund confirmation.

You can always contact us for any refund questions at hello@alexandragater.com.

Refunds

We will notify you once we’ve received your refund request, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund.